In some situations, additional documents may be necessary to confirm the identity of the account holder. This procedure helps to: • prevent fraud; • prevent identity forgery; • protect users and professionals; • comply with legal and regulatory obligations; • increase the security of the transactions carried out on the platform. Documents are submitted only when truly necessary for the validation process.

The price increase occurs when there is greater demand for a particular profile. The goal is not to limit the receipt of messages, but to naturally balance demand through automatic pricing. This mechanism reduces overloads and maintains a fairer experience for all users.

The price of each message is set exclusively by the Dimber algorithm. The professional does not choose, change, or interfere with the amount charged. The price displayed to the user before payment is always the value in effect at that moment.

Any person of legal age, or a minor duly represented when permitted by applicable law, may create an account and use Dimber, provided they accept the Termos de Uso and the Política de Privacidade. Likewise, individuals with a high level of relevance in their respective fields of activity may request a professional account to make their time available through the platform.

Any user can request verification of their own account. The request can be made directly through the application and will be reviewed in accordance with the security procedures adopted by Dimber.

The Conta Profissional is intended for people whose activity generates recurring public interest and whose time has perceived value for direct communication. Examples include: • artists; • athletes; • entrepreneurs; • executives; • influencers; • content creators; • doctors; • lawyers; • teachers; • writers; • consultants; • specialists; • politicians; • public authorities; • researchers; • investors; • other highly relevant individuals. Approval will depend on the analysis carried out by Dimber.