Simple Message
Message sent without attachments and without guaranteed reply.
- The personality is not required to reply.
- The minimum obligation considered by the platform is viewing (reading) the message.
Sending Messages on Dimber
Dimber was designed to create more qualified connections, organizing demand and valuing the time and attention of personalities.
Message Structure
When starting a message, the user must fill in:
- Subject: up to 25 characters
- Message body: up to 999 characters
Attachments
The user can add the following types of attachments:
- Document
- Video
- Image
Sending attachments incurs an additional fee, individually set by each personality, ranging from 5% to 100% over the base message value.
Each attachment type may have a specific price configuration.
Pricing Model
Message with Guaranteed Reply
The user can choose to add a reply guarantee, with a 30% surcharge on the message value.
- In this case, the personality is obligated to reply within the applicable deadline.
Processing Order
All messages are organized in chronological order of arrival.
It is not possible to:
- Manually prioritize messages
- Anticipate reading
- "Skip the queue"
This model ensures fairness and predictability in service.
Replies (Conversation Continuity)
Whenever a personality replies to a message, with or without a guarantee, the conversation allows up to 3 additional replies within the same flow.
- The use of replies is optional and at the personality's discretion
- After the third reply, the conversation is automatically closed
To start a new interaction, a new paid message must be sent, subject to the same initial rules.
Deadlines, Mediation and Refund
Messages without Guaranteed Reply
- The platform's obligation is considered fulfilled when the message is viewed (read) by the personality.
- If the message is not viewed within the defined deadline, the user may open a mediation to request a refund.
If the user does not open mediation:
The system may issue an automatic refund after the maximum deadline defined by the platform.
Messages with Guaranteed Reply
- The personality must reply within the established deadline.
- If there is no reply within that period, the user may open mediation to request a refund.
If the user does not open mediation:
The system may issue an automatic refund after the maximum deadline defined by the platform.
Default Deadlines
- Mediation opening: after 30 days without obligation fulfillment (reading or reply)
- Automatic refund: after 60 days, if no mediation is filed
Dynamic Deadline Adjustment
Deadlines may be automatically reduced based on the personality's average performance (response/reading time), always respecting a tolerance margin defined by the platform.
Cycle Closure
Each message sent represents an independent interaction cycle.
After the conversation ends:
- Due to reply limit
- Lack of response
- Or natural conclusion
Any new interaction will require sending a new paid message, fully restarting the flow, including rules, values, and conditions.
Model Summary
- You pay to start a qualified connection
- You can choose between: higher cost with guaranteed reply or lower cost with guaranteed reading
- The conversation has a structured limit (up to 3 replies)
- User protection exists (mediation + refund)
- The system is fair (chronological queue, no privileges)